Cancelling a service
Jim K.
Last Update 3 months ago
We understand that sometimes you no longer use the service that you subscribed, or if our product does not fit your needs.
We hope that before cancelling, you reach out to us to let us know where did we not do well and let us have a chance to remedy.
If you still wish to cancel, first login to the Account Manager Portal, following by click on the Services box
Upon going into the Services page, locate the service that you wish to cancel. Click on the 3 dots towards the right side of it.
After-which, click on View Details
Once you are at the Product Details page of the service that you wish to cancel, click on the Request Cancellation link at the left side of the page.
Describe your reason of cancellation ( Optional ) and also choose your cancellation type. You can choose a Immediate cancel or at the End of Billing Period.
Click Request Cancellation to confirm your request.
